5. Next, we need you to measure right the way around each foot. Simply stand with the tape measure underneath the widest part of your foot (the ball, which is the area between the big toe joint and the little toe joint). Bring the tape measure up the sides until it meets on top of the foot, and read off the measurement (preferably in millimetres).

6. Women's long boots (Iris, Iris Calf Boot and Poppy) are available with a Narrow, Medium or Wide leg fit. We will need some simple calf measurements to see which fit is best for you - please see ordering long boots for details of how to do this.

If we do not think that we can accommodate your requirements with a standard size we will inform you and either arrange a Special Order where possible, or cancel your order with a full refund (see our Conditions of Business).

Please note, if you have very difficult feet or severe foot problems we will not be able to help you, as we are not orthopaedic shoemakers.

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